Kindly note that you are no longer required to book a fingerprinting date while applying for the Police Clearance Certificate (formally Good Conduct).
This section has been removed from the portal. Applicants are encouraged to visit their convenient fingerprinting centres with their printed C24 copies, payment vouchers and original ID cards.
For those choosing DCI Headquarters as their preferred centre, please note that PCC applicants access the fingerprinting facility between 7.00AM and 3.00PM. After 3pm, only those within the centre are served. To avoid long queues, city dwellers are reminded that this service is equally available at the Huduma Centres.
NB: Once generated, your certificate remains on your ecitizen account for a period of 6months after which it is pulled down.
Hence, applicants who seek to use the certificate for a longer period are advised to download and keep printed copies to avoid future frustrations. We remain committed to offer this service with Dedication, Care and Integrity.
